732-248-3335
Call and speak with one of our technical service specialists or  scientists.

 

 

Frequently Asked Questions

 

Are you a GMP laboratory?

Quantex Laboratories performs all work in accordance with cGMPs. We take compliance with cGMPs very seriously and provide training for our employees on a routine basis. In addition, we also perform work in compliance to GLPs (GLP Studies).

 

Are you registered with the FDA?

Yes, we are. Our registration number is 2249631, and or facilities have been FDA inspected. Our most recent inspection was In October 2006. No 483s were issued.

 

Do you have specific requirements for submission of samples?

All samples must be submitted with a signed copy of Quantex Laboratories'  Request for Analysis ( non-pharmaceutical) or Pharmaceutical Request for Analysis sample submission form. Please include a copy of the quotation we prepared for you. We'll also need to know who should receive the invoice and who should receive the final report. You can download our various sample submission forms by clicking on to Client Resources.

 

How do I establish an account with Quantex Laboratories?

When you're ready to submit samples for testing, you can open an account with us by calling and asking for client services. A trained representative will discuss your requirements and obtain the information needed to open an account. If necessary, this person will also prepare a quotation for you.

 

Whom should I talk to when I call Quantex Laboratories?

You should ask to speak to client services or the laboratory manager.

 

Besides the telephone, phone, and fax, are there other ways that I can contact Quantex Laboratories?

You can e-mail us. All of our client services, management staff and managers have Internet e-mail addresses. We'll be happy to provide on-line addresses for the people you will be working with.

 

What are your business hours?

Our business hours are from 9:00 a.m. to 5:00 p.m. (Eastern Standard Time), Monday through Friday. During these hours, client services and technical support is available to discuss your projects.

 

Can I audit your facility?

Quantex Laboratories welcomes your audit.   A visit gives you a chance to tour our laboratories, review our SOPs and QA program, and discuss specific projects with our scientists. The first one-day audit of our facility is complimentary. If you're unable to visit, we can supply you with a copy of our SOP Index and other QA materials. These will give you a thorough overview of our quality operations.

 

Triclosan  |  Pharmaceuticals  | Contaminant Identification  |  Raw Materials Specialty Chemicals  |  CONEG & RoHS  |         © 1998-2008 Quantex Laboratories, Inc.

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